Absolutely epic experience dealing with afrihost, exceptional service and very friendly and helpful team 10/10 for afrihost
Sorted my issue out over WhatsApp within 10 minutes...I was blown away with the response time and speedy service. Keep it up
Hilton Martin
1 year ago
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Brandon Hallas
8 years ago
I have had hosting and fibre with Afrihost and have always been happy. Their customer service is excellent so when an issue comes up they deal with it very quickly
Elri Erasmus
1 month ago
They are very helpful and provide quick service.
ismail patel
5 months ago
Awesome customer service
Aman te Water
2 years ago
Excellent customer service. Messages are answered almost immediately with no long queues. Service agents are patient and multi lingual humans.
siyanda yaka
4 years ago
One of the few place where good service exists.
Vera Marwa
5 months ago
Love it
Avaneesh Singh
2 years ago
I have only had the best service from Afrihost. Keep it up guys!!!